Craze Casino

Terms and Conditions

By accessing and using Craze Casino, players agree to be bound by the following Terms and Conditions. Players are advised to read these terms carefully before registering an account or placing any wager. These terms govern the relationship between Craze Casino and all registered players.

1. Eligibility

To register and play at Craze Casino, players must meet the following criteria:

  • Be at least 18 years of age or the legal gambling age in their jurisdiction, whichever is higher
  • Not be a resident of a jurisdiction where online gambling is prohibited by law
  • Not be a current or former employee of Craze Casino or any of its affiliated entities
  • Provide accurate and truthful information during registration

Craze Casino reserves the right to request identity verification at any time and to suspend or close accounts where eligibility cannot be confirmed.

2. Account Registration

Each player is permitted to hold only one account. Duplicate accounts will be closed and any associated balances may be forfeited. Players are responsible for maintaining the confidentiality of their login credentials. Any activity carried out through an account is the responsibility of the account holder.

Players must notify Craze Casino immediately if they suspect unauthorised access to their account.

3. Deposits and Withdrawals

3.1 Deposits

  • The minimum deposit is €10 unless otherwise specified per payment method
  • All deposits must be made from payment methods registered in the player’s own name
  • Third-party deposits are strictly prohibited and will result in account suspension

3.2 Withdrawals

MethodProcessing TimeMinimum
E-WalletUp to 24 hours€20
Debit Card1–3 business days€20
Crypto1–6 hours€20
Bank Transfer3–5 business days€50

All withdrawal requests are subject to identity verification. Accounts must be fully verified before any withdrawal can be processed. Craze Casino reserves the right to request supporting documentation at any stage.

4. Bonus Terms

All bonuses and promotions are subject to the specific terms associated with each offer. General bonus conditions include:

  • Bonuses must be claimed within the stated promotional period
  • Wagering requirements must be completed before any associated winnings can be withdrawn
  • Maximum bet while a bonus is active is €5 per round or spin
  • Bonuses cannot be transferred, exchanged for cash, or applied to accounts other than the one they were credited to
  • Craze Casino reserves the right to alter, suspend, or cancel any promotion at any time

Players found to be abusing bonus offers, including through the use of multiple accounts or coordinated play, will have their bonuses cancelled and accounts reviewed.

5. Prohibited Activities

The following activities are strictly prohibited on Craze Casino:

  • Creating more than one account
  • Using bots, scripts, or automated software to interact with the platform
  • Colluding with other players to gain an unfair advantage
  • Exploiting software errors or glitches
  • Making deposits with the intent to withdraw without genuine wagering activity
  • Any form of fraud or money laundering

Breaches of these conditions will result in immediate account suspension and may be reported to relevant authorities.

6. Intellectual Property

All content on the Craze Casino platform, including but not limited to graphics, text, software, and game content, is the property of Craze Casino or its licensed partners. Reproduction, distribution, or modification of any content without written consent is prohibited.

7. Limitation of Liability

Craze Casino accepts no liability for:

  • Technical failures, service interruptions, or connectivity issues
  • Losses arising from unauthorised account access where the player has failed to protect their credentials
  • Decisions made by players based on information provided by third parties

To the extent permitted by applicable law, Craze Casino’s total liability to any player in connection with their use of the platform shall not exceed the amount deposited by that player in the preceding 12 months.

8. Privacy and Data

Craze Casino collects and processes personal data in accordance with its Privacy Policy. By registering an account, players consent to the collection and use of their personal data for account management, verification, fraud prevention, and marketing communications where opted in.

Players may request access to, correction of, or deletion of their personal data by contacting the support team.

9. Responsible Gaming

Craze Casino is committed to promoting responsible gambling. The following tools are available to all players:

  • Deposit limits: Set daily, weekly, or monthly deposit caps
  • Loss limits: Cap the amount you can lose within a defined period
  • Session time reminders: Receive alerts after a set period of continuous play
  • Self-exclusion: Temporarily or permanently close your account

For external support, players can contact the helpline at 1-800-522-4700 or email support@craze-casino.com. GamCare and Gamblers Anonymous are also available resources.

10. Amendments to Terms

Craze Casino reserves the right to amend these Terms and Conditions at any time. Players will be notified of material changes via email or on-site notification. Continued use of the platform following any amendments constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the applicable laws of the jurisdiction under which Craze Casino operates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the relevant courts.