Craze Casino VIP Club: Premium Play, Premium Rewards
Not all players are the same, and Craze Casino recognises that. The VIP Club is the casino’s way of acknowledging players who are serious about their game and rewarding them with a level of service that matches their commitment.
What Is the Craze Casino VIP Club?
The VIP Club is an invitation-based loyalty programme that operates across five tiers. Membership is awarded based on consistent play volume and deposit activity. Once inside, players benefit from a suite of perks that go well beyond what standard promotional bonuses can offer.
VIP Tier Structure
| Tier | Monthly Points Required | Cashback | Withdrawal Limit |
|---|---|---|---|
| Bronze | 500 | 5% | €5,000/day |
| Silver | 2,000 | 10% | €10,000/day |
| Gold | 7,500 | 15% | €25,000/day |
| Platinum | 20,000 | 20% | €50,000/day |
| Diamond | By invitation | 25% | Negotiable |
How VIP Points Are Earned
Players earn points for every real-money wager placed on the platform:
- Slots: 1 point per €10 wagered
- Live Casino: 1 point per €20 wagered
- Table Games: 1 point per €25 wagered
- Video Poker: 1 point per €20 wagered
Points are calculated on a rolling 30-day basis. Dropping below the threshold for your current tier during a review period will result in a tier adjustment, so consistent play matters.
VIP Benefits Breakdown
Personalised Account Management
From Silver tier upward, each VIP player is assigned a dedicated account manager. This is a real person, not a chatbot, who understands your preferences and is available to handle queries, process priority withdrawals, and ensure your experience at Craze Casino runs without friction.
Priority Withdrawals
VIP players jump the queue. Where standard accounts may wait up to 24 hours for withdrawal approval, VIP members at Gold tier and above have their requests processed within a few hours. Diamond members receive near-instant processing on all withdrawal requests.
Exclusive Bonus Offers
VIP members receive access to promotions not available to the general player base:
- Tailored reload bonuses with improved match rates
- Higher free spin volumes on new game launches
- Invited tournament entries with guaranteed prize pools
- Birthday and anniversary bonuses
- Surprise gifts and prize drops throughout the year
Higher Table Limits
VIP status unlocks higher maximum bet limits across live casino tables and RNG games, allowing high-volume players to operate at stakes that reflect their bankroll.
How to Get Invited to the VIP Club
- Play regularly and consistently across the game catalogue
- Make qualifying deposits and maintain an active account
- Reach the Bronze points threshold within a calendar month
- Receive an automatic invitation from the VIP team
- Confirm acceptance and meet your dedicated manager
Responsible Gaming in the VIP Programme
Craze Casino takes responsible play seriously at every level, including for VIP members. High-value players have access to all responsible gaming tools, including deposit limits, cooling-off periods, and self-exclusion. The dedicated account manager is also trained to identify and respond to signs of problem gambling.
If you ever need support, contact the helpline at 1-800-522-4700 or email support@craze-casino.com.